Our involvement in Museum App development grew out of several frustrating museum experiences. Both involved hand held audio devices. One was a proprietary device and the other used the patron’s cell phone. Both required the user to punch in a code associated with a display item.
More often than not the audio would call attention to a detail and the user was left trying to figure out what they were talking about while the speaker was moving on to another point. Even more frustrating, were instances were the speaker referenced artwork or object across the room or not be present in the display.
Punching in a code, dialing a phone number, or trying to navigate a poorly designed interface at each exhibit was clumsy at best and detracted from the overall experience.
We felt that given some effort, we could develop something better. This led to the creation of the Hutmacher Museum App.